Gennady Pavlov -- Contact and Order Information
 

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CONTACT INFORMATION

  United States:

  Agents: Elena Kasich
                   Alex Kasich
  Phone:  856-630-2994
  Email: order@pavlovart.net

  116 Forest Road
  Cherry Hill, NJ  08034-1642


  Russia:

  Contact: Gennady Pavlov
  Email: artist@pavlovart.net


 ORDER INFORMATION

  Our Guarantee
  We guarantee authenticity of artwork as created by Gennady
 
Pavlov.

  Pricing Policy
  We do our best to insure the accuracy of prices listed 
  on this web site. Prices are subject to change without 
  notice. Firm price given at time of order. We apologize 
  for any web site errors or omissions.

  Payment Method
  Deposit of 50% upon order and balance due prior to 
  shipment. We accept payment by money order,
  certified check, personal check and cash. Personal 
  checks accepted with proper identification and
  pending bank clearance. Watch for payment by 
  Visa or Mastercard at a future date.

  Artwork Creation Time
  For special orders, artwork creation time varies from
  two weeks to two months. Please contact for a
  scheduling quote.

  Shipping
  The purchase price does not include packing and 
  shipping. We ship best way from Russia or by your 
  method of shipment. Shipping is quoted upon order 
  and cost depends upon destination. Average cost for 
  one piece to the United States ranges from $80 -$200. 
  Please allow approximately two to three weeks for 
  receipt of artwork.

  Return Policy
  Your satisfaction is of primary importance to us. In the 
  event that you are not pleased with your purchase, 
  please return for a full refund. Our conditions of 
  refund are:

      The artwork  must be returned in the same
      condition as received.

      We must be notified within 48 hours of receipt
      of the artwork of your intent to return.

      The artwork must be shipped back to us within
      five business days of receipt.

      You are responsible for shipping charges for
      return of the artwork.

  We strongly encourage you to insure returning 
  artwork, as you, the buyer, are responsible for any 
  damages that may occur. This refund policy applies 
  only to those goods purchased online without first- 
  hand examination.

  If you have any concerns or questions about this
  Order Information, or anything else on this web site, 
  please do not hesitate to contact us. Please write to:
  info@pavlovart.net